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Contact

A person answers.

Not a chatbot and not a routing queue. Tell us which of the situations below is yours and we will start in the right place.

Hours

Monday to Friday, 8am–6pm ET

Start here

Where to start.

You want to know if your vertical is placeable

Tell us what you sell and how. You get a straight answer on whether an acquirer is writing the category right now — including when the answer is no.

Start pre-qualification

You have been declined or terminated

Bring the decline reason if you have it, and say up front if there is a MATCH listing. Disclosed is workable, discovered is not.

Send us the file

You want your current statement read

Send three months. We will work out your real effective rate and tell you honestly whether we can improve on it — sometimes the answer is no.

How pricing is built

You are an agent or a referral partner

Residual split, portfolio ownership and the underwriting support you get are all on the agent page rather than behind a call.

Agent programme

Before you call

What makes the first call useful.

  1. Your vertical, described plainly

    Not the MCC you think you should be — what you actually sell, how it is delivered, and how long between charge and delivery.

  2. Your real numbers

    Monthly volume, average ticket, and chargeback ratio including the bad month. Rounded is fine; optimistic is not.

  3. Anything awkward

    Prior terminations, a MATCH listing, a regulatory letter, an unusual billing model. It does not count against you here and it saves a week later.