Terms of use

Dash Process LLC is a payments technology and services provider. We operate the platform merchants use — checkout, API, dashboard, vaulting, reporting and support — and we prepare and present merchant applications to acquiring banks. Merchant accounts are provided by our acquiring bank partners, which underwrite each application, hold and settle merchant funds, and carry the account and its chargeback liability.

We are not a bank and we do not underwrite. Merchant funds are held and settled by the acquiring bank, not by Dash Process. We do not take deposits, and we do not transmit money on behalf of the public.

A merchant's processing agreement is with the acquiring bank; a merchant's platform agreement is with us. Rates, reserves, caps and funding schedules are set by the acquiring bank at underwriting and stated in that agreement. Where a category requires a specialist acquirer, we present the application there and tell merchants which path applies before they apply.

Nothing on this site is an offer of credit, an offer of a merchant account, a guarantee or prediction of approval, or a commitment to any particular rate, reserve, cap, funding schedule or timeline.

Where a rate, term or timing figure is absent from this site, that absence is deliberate: those figures are set per merchant at underwriting, and publishing a single number would misrepresent what most readers would actually be offered.

Some pages contain worked examples and interactive tools. Every figure in them is either supplied by you or explicitly labeled illustrative, and none is an indication of terms you would be offered.

The pricing estimator calculates entirely from values you enter. It does not quote, and its output is not a proposal.

• Worked examples on the reserves page use an explicitly illustrative rate and term.
• Spec tables show 'set at underwriting' where a figure is decided per merchant.
• MCC codes listed on industry pages are the categories commonly assigned; the actual MCC is set at boarding.
• Webhook event names on the developers page are representative; the exact schema is issued with sandbox credentials.

Content on this site describes how payment processing, underwriting, reserves and chargeback programs generally work. It is general information, not legal, tax, compliance or financial advice, and it is not a substitute for advice about your specific situation.

Regulatory requirements described here — registration regimes, licensing, card-network programs — change. Verify current requirements against the primary source before relying on anything here.

Information you submit through our forms must be accurate and complete. Applications built on inaccurate information fail at underwriting, and misrepresentation on a merchant application carries consequences beyond a declined file, including placement on industry termination lists.

You represent that you are acting for a business and have authority to provide the information you submit and to ask us to underwrite that business.

By submitting a form you consent to us contacting you by email or telephone about your inquiry. You may opt out of non-essential communications at any time by replying to any message or contacting us at the address below.

We do not operate an SMS or text-messaging program, and we do not send text messages to numbers submitted through this site.

If that changes, this section will be replaced with the program's terms, and consent will be collected through a separate, unchecked opt-in on the form itself before any message is sent.

Sandbox credentials are provided for testing integrations against simulated transactions. They process no real payments and move no real funds. You may not use sandbox access to probe, load-test or attempt to circumvent the platform, and credentials may be withdrawn at any time.

API documentation issued to you is provided for the purpose of integrating your own business. It may not be republished or used to build a competing service.

You may use this site only for lawful purposes and in accordance with these terms.

• Do not use the site in violation of any applicable law or regulation.
• Do not submit false, misleading or fraudulent information through any form.
• Do not impersonate Dash Process, our staff, or any other person or business.
• Do not attempt to gain unauthorized access to the site, its servers, or any connected system.
• Do not attack the site by denial-of-service or any comparable means, or otherwise interfere with its operation or with others' use of it.
• Do not scrape or automate access at a volume that degrades the site for other users.

The site and its contents — text, design, code, graphics and the selection and arrangement of them — are owned by us or our licensors and protected by copyright, trademark and other intellectual property laws.

You may view, print and share pages for your own evaluation of our services. You may not republish substantial portions as your own, use our content to train or populate a competing service, or remove any proprietary notices. No right or title in the site passes to you, and all rights not expressly granted are reserved.

The site links to third parties, and parts of the service we describe are delivered by our acquiring bank partners, our gateway provider and other providers we do not control. We are not responsible for the content, availability, security or practices of any third party, and a link is not an endorsement.

The site and its content are provided on an 'as is' and 'as available' basis, without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, title or non-infringement.

We do not warrant that the site will be uninterrupted, secure or error-free, that defects will be corrected, or that the site or the servers that make it available are free of viruses or other harmful components. You are responsible for your own antivirus and data-protection measures.

Nothing in this section limits any warranty that cannot lawfully be excluded, and nothing in it applies to the merchant agreement, which carries its own terms.

To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, lost revenue, lost business, lost goodwill or lost data, arising out of or relating to your use of this site or your reliance on general information published on it, whether the claim is in contract, tort or otherwise, and even if the loss was foreseeable.

Nothing in these terms limits liability that cannot lawfully be limited, including liability for fraud or fraudulent misrepresentation.

You agree to indemnify and hold harmless Dash Process, its officers, employees and agents against claims, losses, liabilities and reasonable legal costs arising from your breach of these terms, your misuse of the site or of sandbox credentials, or information you submitted that was inaccurate or that you had no authority to provide.

Our handling of information you submit is described in our privacy policy, which forms part of these terms. By using the site you consent to that handling.

These terms are governed by the laws of the State of [STATE], without regard to its conflict-of-law rules. You and we submit to the exclusive jurisdiction of the state and federal courts located in [STATE] for any dispute arising out of these terms or the site.

You may not assign these terms without our written consent; we may assign them to a successor or affiliate. If any provision is held unenforceable, it is severed and the remainder stays in force. Our failure to enforce a provision is not a waiver of it. Section headings are for convenience only.

These terms and our privacy policy are the entire agreement between you and us regarding this site, and supersede any prior understanding on that subject. They do not supersede your merchant agreement.

Questions about these terms, or legal notices, can be sent to support@dashprocess.com or by post to [REGISTERED ADDRESS]. You can reach us by phone on (347) 594-9686.