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Contact

A person answers.

Not a chatbot and not a routing queue. Send us a few fields and a person comes back to you — including when the honest answer is that none of our acquiring partners writes your category.

Hours

Monday to Friday, 8am–6pm ET

Get in touch

Send us a note.

What happens after you send

  1. A person reads itNot an autoresponder and not a queue.
  2. We check the fitWhich of our acquiring partners writes your category, or none yet.
  3. You get a straight answerIncluding when the answer is that there is no route today.

Prefer the pre-qualification form? Get approved. Engineer? Request sandbox.

Or start here

Where to start.

You want to know who writes your vertical

Tell us what you sell and how. You get a straight answer on which of our acquiring partners writes the category right now — including when the answer is nobody.

Get approved

You have been declined or terminated

Bring the decline reason if you have it, and say up front if there is a MATCH listing. Disclosed is workable, discovered is not.

Send us the file

You run a platform or marketplace

Sellers in restricted categories, a merchant account per seller, payouts and per-account reporting. The page says what the standard program takes and what goes to a specialist acquirer.

Platforms & marketplaces

You are an agent or a referral partner

Residual split, portfolio ownership and the underwriting support you get are all on the agent page rather than behind a call.

Agent program

Before you call

What makes the first call useful.

  1. Your vertical, described plainly

    Not the MCC you think you should be — what you actually sell, how it is delivered, and how long between charge and delivery.

  2. Your real numbers

    Monthly volume, average ticket, and chargeback ratio including the bad month. Rounded is fine; optimistic is not.

  3. Anything awkward

    Prior terminations, a MATCH listing, a regulatory letter, an unusual billing model. It does not count against you here and it saves a week later.