Health & wellness
Telemedicine and online pharmacy merchant accounts
Commonly assigned MCC
8011 · 8099 · 5912
The category actually assigned is set by the acquirer at boarding and can differ from these.
The short version
Telehealth built a legitimate industry on a model acquirers spent years associating with rogue pharmacies. The distinction that matters at underwriting is documentary: which physicians, licensed in which states, prescribing through which pharmacy.
Where a subscription sits on top — as it does for most consumer telehealth — the dispute profile of continuity billing applies on top of the clinical questions.
What is actually being priced
What underwriting is looking at.
State licensure is per state
A physician licensed in one state prescribing into another is the failure acquirers look for first.
Pharmacy verification
The dispensing pharmacy's licensure and, where relevant, its accreditation forms part of the file.
Subscription disputes
Recurring clinical subscriptions produce the same delayed-dispute pattern as any continuity offer, with added sensitivity around descriptors.
What we put in place
- Placement with acquirers writing telehealth under current policy
- Discreet descriptor configuration for sensitive categories
- Recurring billing with account updater to cut involuntary churn
- Chargeback alerts wired to pause fulfilment before a dispute posts
What underwriting will ask you for
Assemble these before you apply anywhere. The list does not get shorter by waiting, and having it ready is the single biggest thing you control about how long this takes.
- Physician licensure by state and your prescribing workflow
- Dispensing pharmacy details and accreditation
- Patient intake and consent flow
- Subscription terms and cancellation path
On this account
What a boarded account in this vertical usually carries.
Also in health & wellness
Tell us about your telehealth & pharmacy business.
We will tell you whether a route exists right now, which acquirers are writing the category, and what your file needs before it goes anywhere.